Store Policies
Hours:
- Monday – Friday, 9:30 a.m. – 6:00 p.m. (EST)
Shopping Cart:
ORDER USING SECURE ONLINE SHOPPING CART - Secure Online ordering of all products is available by clicking on the red "Buy Now" buttons and following the directions that will be displayed as you go. Please fill the online order form out correctly, we will need the following information:
- The name as it appears on the credit card. This is the embossed name of the issued user.
- We need the Exact Billing Address. (Where you receive your Bank Statement).
- We need Your Shipping Address (if different than the billing address). If you are having the goods sent to work place, please include the company name. Please add Suite Numbers, Apartment Numbers, or any Special Address Information. Please double check all your information prior submitting your order.
- We need a current phone number so our sales staff or UPS can contact you regarding your shipment if necessary.
Credit Card transactions are encrypted to ensure confidentiality and orders are processed promptly.
Order by Fax:
To order by fax, print and fill out the order description, quantity, size and other relevant information. Please include the relevant credit card information as described above. Then fax to us at (317) 243-8905. We will call or email to confirm that we received your order.
Order by Mail:
To order by fax, print and fill out the order description, quantity, size and other relevant information. Then send a check or money order made payable to North American Race Parts to:
North American Race Parts 312 Gasoline Alley Indianapolis, IN 46222
Payment:
- We accept MasterCard, Visa, and American Express.
- A handling fee of $3.50 will be added to each order.
- All Shipments are F.O.B. Indianapolis.
- Sales tax is charged where applicable.
Confidentiality:
- Your personal information will not be sold or exchanged.
Price Matching Policy:
North American Race Parts (NARP) is pleased to match any final price in excess of $100 retail-sales-price, of product that is identical, normally stocked, and available for immediate shipment. Final prices include applicable taxes and shipping costs. Verification from catalogs, flyers, website or a written quote from an authorized dealer of such product is required. NARP will not match grey market product or items imported through non-authorized distribution channels.
Indiana Orders
- Indiana orders must also add 6.00% for sales tax.
Customer Service Questions
For customer service issues or any general questions, please email us at info@northamericanraceparts.com.
Backorders:
While most items are in stock for immediate shipment, occasionally an item will be backordered. In-stock items will ship immediately, while back ordered items will ship as soon as possible when available. Please contact us promptly is you would wish to cancel a backorder.
Returns and Exchange Policy:
Returns and Exchanges will require authorization within 30 days from the date of purchase. Defective products may be returned within 30 days from the date of purchase with an explanation completed on the back of the invoice.
- No Returns on Electrical Items unless defective.
Warranty Disclaimer:
All items in this web based catalog are sold for racing purposes. There are no warranties, either expressed or implied for any products. North American Race Part’s liability is limited to replacement or refund of items purchased per the terms of our returns and exchange policy and does not include labor and/or installation charges.
Motorsports are dangerous. No warranty or representation is made as to the product’s suitability for use or ability to protect the user from injury or death. The user assumes such risks. North American Race Parts shall not be liable to purchaser or to any third party for damages arising from the purchase, installation or use of any item sold.
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